Delivery issues
- Understanding JP Post's tracking updates
- Why was I asked to pay extra to receive my package?
- I received the shipping notification email, but the tracking information is not working.
- My package tracking info has not been updated since Japan
- My package was returned to you. Can you re-ship?
- My package was returned to Japan without my knowledge.
- My order is taking an extremely long time to arrive.
- My tracking shows my package as delivered, but I haven't received it. What should I do?