Before you order

About the item

• Stock and Pricing Information:
• Are all products authentic and new?
• I want an item that I don't see on your website. Can you get it for me?
• Can I request a restock of an out-of-stock item?

Payment

• Why was my credit card declined?

Shipping

• Can you ship using carriers other than Japan Post, such as FedEx or DHL?
• Can you ship the package with a lower declared value?

Others

• Do you offer wholesale/B2B services?