If you need to change your shipping address due to a move or an input error, please contact our customer support as soon as possible.
Here are the steps to follow:
-
Contact Customer Support:
Provide your order number and the correct shipping address details. The sooner you contact us, the better, as we can only update the address before the order has been shipped. -
Check Order Status:
If your order has already been shipped, we may not be able to change the address. In such cases, you might need to contact your local shipping carrier directly to see if they can redirect the package. -
Response Time:
Our team will respond to your request and confirm whether the address change is possible.
Unfortunately, once we have shipped your order, we cannot change the shipping address.
Please check with your local delivery carrier for possible redirection options.