If you need to change or cancel your order, please follow these steps:
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Contact Us Promptly:
- Please contact our customer support with your order number and specific details regarding the changes you wish to make or your request for cancellation.
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Check Order Status:
- Changes or cancellations are only possible if your order has not been processed and shipping procedures have not begun. Once shipping procedures have started, changes or cancellations may not be feasible.
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Confirmation of Changes:
- Changes to your order may result in additional charges. Our customer support will provide information regarding any additional charges and guide you on how to make the payment.
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Confirmation and Updates:
- After receiving your request for changes or cancellation, our customer support will confirm the feasibility and provide updates on tracking information if your order has already been shipped.
Thank you for your understanding and cooperation. While we strive to accommodate your requests, please note that changes or cancellations may not be guaranteed for orders that have already been processed or during peak times.
If you have any questions or need further assistance, please feel free to contact our customer support at any time.