At Ninoma, we aim to process and ship orders within approximately one week. However, delays in shipping may occur depending on several factors:
- Inventory Location: Sometimes, products may need to be sourced from our main warehouse or local suppliers in Japan. This can affect the speed of processing and shipping your order.
- Supply Availability: Availability from third-party local suppliers in Japan can also impact the timing of order fulfillment.
We understand that these delays may cause inconvenience, and we apologize for any disruption to your expectations. Please know that managing these logistics allows us to offer the best possible prices for our products.
In cases of significant delays due to high order volumes or unforeseen circumstances, we strive to communicate updates on our website to keep you informed.
If you have specific concerns about your order status, please feel free to contact our customer service team for further assistance.