1. Availability and Shipping:
Items with an active order button are available and usually ship within 7 business days (Japan Standard Time).
2. Pricing:
Our automatic pricing system continuously updates based on the market price in Japan, so price fluctuations may occur. Unfortunately, we cannot offer compensation for price reductions.
3. Shipping Costs:
The shipping fees displayed for some products are based on weight information provided by manufacturers, which in some cases, can be incorrect. If this happens, you will be contacted regarding paying the difference in shipping fees.
4. Stock Accuracy:
Occasionally, an item may appear as in stock but is actually sold out. If this happens, we will contact you directly.
Additional Stock and Pricing Information:
Some of the items available for purchase on our platform are procured directly from manufacturers and local suppliers. Prices and availability are updated daily based on the information provided by these sources. This system results in fluctuating prices, which can both rise and fall.
These price variations are influenced by market conditions in Japan, over which we have no direct control. Consequently, there might be instances where we regretfully need to cancel an order due to unavailability with our suppliers.
While stock-outs can occur, this structure enables many customers to access a diverse range of items.
After purchasing a item, you might notice that the price has either increased or decreased at a later date
Unfortunately, if the price has decreased, we cannot refund the difference because we make purchases from our suppliers at the prevailing rates at that time.
Conversely, if the price increases after your purchase, we will not charge you the additional amount.